Reid's Boutique is dedicated to protecting your privacy rights. We greatly value our online visitors and collect information to better serve your buying needs and ensure that you have a positive shopping experience. Reid's Boutique guarantees that your shopping experience is safe and secure. At Reid's Boutique you can be assured that your transaction information is secure, consistent with current industry standard Secure Sockets Layer (SSL) encryption technology.
When visiting reidsboutique.com and trying to place an order, you will be asked to make an account with us and input personal data such as your name, billing address, shipping address, email address, telephone number, birth date, credit card or other form of payment information for purposes such as: providing you with updates on the items that you purchased, to process and ship orders, to send shipping confirmations, issue RMA numbers, provide general customer service and inform you of new features, promotions and special offers
You agree that Reid's Boutique may use personal information provided by you in order to conduct appropriate anti-fraud and export compliance checks. Personal information that you provide may be disclosed to a credit reference, fraud prevention agency or US Government agency, which may keep a record of that information.
None of your credit card information is stored in any way by Reid's Boutique. When completing the checkout process, you will have an option to save your method of payment for future purchases. If you choose to save your payment information, a profile that includes billing, payment and shipping information will be created on a third party PCI DSS compliant payment processor - PayPal. Each profile is stored on their secure servers and assigned an ID that is used in place of all customer information. Each customer profile can include up to 10 payment profiles.
reidsboutique.com will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us via e-mail at firstname.lastname@example.org, or by telephone 888-978-7082
[Reid's Boutique] is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to [insert the applicable site name (myshopify.com)].
BEST Currency Converter - Terms and Conditions (Merchant Agreement)
THE LEGAL AGREEMENT SET OUT BELOW IS BETWEEN YOU AND GRIZZLY APPS SRL, A COMPANY INCORPORATED UNDER THE ROMANIAN LAW WITH ITS CORPORATE SEAT IN BRASOV, 7 MURESULUI ST., BUILDING E23, ENTRANCE B, APART. 15, 500284, ROMANIA, REGISTERED WITH THE TRADE REGISTER UNDER NO. J08/878/2016, VAT NO. RO35962474 (“GRIZZLY”, “LICENSOR”, “WE”) AND GOVERNS YOUR USE OF THE BEST CURRENCY CONVERTOR APPLICATION (“APP”) THAT YOU, AS A MERCHANT (“MERCHANT”, “YOU”) INSTALL AND/OR USE IN CONNECTION WITH YOUR SHOPIFY-SUPPORTED STORE.
YOU HEREBY WAIVE ANY APPLICABLE RIGHTS TO REQUIRE A NON-ELECTRONIC SIGNATURE OR DELIVERY OR RETENTION OF NON-ELECTRONIC RECORDS, TO THE EXTENT NOT PROHIBITED UNDER APPLICABLE LAW.
1. ACCESS AND USE OF THE APP.
1.1. The access and use of the App shall be made in connection with, and solely for the purpose of, converting the prices to local currency, automatically and based on the customer’s location, helping customers to shop in their local currency (the “Service") to Merchants who use Shopify to power their stores. You may not use the App for any illegal or unauthorized purpose nor may you, in the use of the App, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the laws of Romania. You will comply with all applicable laws, rules and regulations in your use of the App.
1.2. The App may be downloaded and installed form the Shopify App Store exclusively, with features available under the following Membership Plans:
- (a) Free: limited functionality, with up to 5 currencies;
- (b) Elite: access is granted to the full set of features, up to 164 currencies.
1.3. You are responsible for installing and uninstalling the App and for choosing the Membership plan.
1.4. If you are an individual operating a Shopify-Supported Store, you must be 18 years old or at least the age of majority in the jurisdiction where you reside.
1.5. If you are signing up for this Agreement on behalf of your employer, your employer shall be the End User Licensee. If you are signing up for this Agreement on behalf of your employer, then you represent and warrant that you have the authority to bind your employer to the terms and conditions contained in this Agreement.
1.6. We may, but have no obligation to, suspend or terminate the Agreement if we determine in our sole discretion that your usage violates the terms of the Agreement. Furthermore we reserve the right to refuse Service to anyone for any reason at any time.
2. END USER LICENSE AGREEMENT [EULA]
2.1. The App made available through the Shopify App Store is licensed, not sold to you.
2.2. Grizzly, the Licensor, hereby grants you a limited, worldwide, non-exclusive, revocable, non-sub licensable, nontransferable license to use the App solely in association with your Shopify-Supported Store. You shall not transfer or sublicense any rights granted by this EULA, except as necessary for the use of the App with your Shopify-Supported Store and in accordance with the present Agreement.
2.3. You acknowledge that the license that you obtain through the App Store is a binding agreement between you and Grizzly.
2.4. This license does not allow you to use the App with your Shopify-Supported Store that you do not own, control or are not authorized to act on behalf of. You may not rent, lease, lend, sell, transfer, redistribute, or sublicense the App. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the App, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the App). You may not attempt to, nor assist, authorize or encourage others to circumvent, disable, or defeat any of the security features or components, such as digital rights management software or encryption that protects or otherwise restricts access to App. Any attempt to do so is a violation of the rights of the Licensor and its licensors. If you breach this restriction, you may be subject to prosecution and third party damages.
2.5. Use of the App requires compatible devices, Internet access, and certain software (fees may apply); may require periodic updates; and may be affected by the performance of these factors. High- speed internet is strongly recommended.
2.6. You agree and acknowledge you are responsible to take and implement adequate technical measure to protect the source code of the App.
3. PRIVACY AND CONSENT TO USE OF DATA
3.2. Licensor requires, and you hereby represent and warrant that (i) Licensor is entitled to use any Customer Data as needed to provide the App services (i) any data you submit to the Licensor during or in connection with your use of the App, has not been collected, stored, or transferred in violation of any law or contractual obligation applicable to you. You shall cause each customer to consent to the collection, use, storage and transmission of data to third parties prior to the collection of such data in a manner consistent with applicable law.
4. PAYMENTS, TAXES AND REFUND POLICY
4.1. The Licensor has set a licensing fee in consideration for licensing the App to you for your use with your Shopify Account (“License Fee”). You hereby agree to pay the License Fee according to the Membership plan you choose. You hereby agree and acknowledge that Shopify collects the License Fee on behalf of the Licensor, and may retain a portion of the License Fee in the form of a revenue share.
4.2. The Licensor may change the License Fee at any time. The Licensor does not provide price protection or refunds in the event of a price reduction or promotional offering.
4.3. When you install the App, you will initially be charged at the rate applicable at the time of your agreement to install. If the price for the App is later changed, Licensor will notify you and give you the option to accept or decline the price increase. The increase will apply to the next payment due from you after the notice, provided that you have been given at least 30 days’ prior notice before the charge is made. If you are given less than 30 days’ prior notice, the price increase will not apply until the payment after the next payment is due. If you do not wish to pay the increased price for the App, you may cancel the subscription in the manner described on Shopify’s app information page, available at: https://help.shopify.com/manual/apps/working-with-apps#uninstall-an-app, and you will not be charged further amounts for the subscription, provided you have notified us no later than 30 days after the change has been made.
4.4. Present EULA is final and non-refundable, subject to the limited conditions set out above.
5. REPRESENTATIONS AND WARRANTIES OF THE MERCHANT
5.1. Merchant acknowledges and agrees that he will be responsible for the performance of all of its obligations under the Agreement, regardless of whether it sublicenses or subcontracts any such obligations to any third party, including but not limited to any affiliates or subsidiaries of Merchant.
5.2. Merchant acknowledge and agrees that Grizzly is solely responsible for the App and that Shopify is not liable for any fault in the App or any harm that may result from the installation or use of the App.
5.3. Merchant acknowledges and agrees that Grizzly is solely responsible for any liabilities which may arise from: (a) the development, use, marketing or distribution of or access to the App including technical support of the App; and (b) Grizzly’s access, use, distribution or storage of Merchant Data. Grizzly’s liability in such cases is limited to the damages set in this Agreement.
5.4. The person signing up for the this Agreement will be also the contracting party for the purposes of this Agreement and will be the person who is authorized to install and use any corresponding updated version of the App we may provide in connection with the App. Merchant is responsible for assuring that its employees, agents and subcontractors comply with this Agreement.
6. DISCLAIMER OF WARRANTIES; LIMITATION Of LIABILITY
6.1. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE APP IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APP AND ANY SERVICES PERFORMED OR PROVIDED BY THE APP ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APP AND ANY SERVICES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD-PARTY RIGHTS. LICENSOR DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APP, THAT THE FUNCTIONS CONTAINED IN OR SERVICES PERFORMED OR PROVIDED BY THE APP WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APP OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APP OR SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE APP OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
6.2. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR INCOME, LOSS OR CORRUPTION OF DATA, BUSINESS LOSS OR INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APP BY YOU OR BY YOUR CUSTOMER, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty US dollars (USD $50.00). The foregoing limitations will apply even if the above stated remedy fails its essential purpose.
6.3. The relationship between a Merchant and Grizzly is strictly between the Merchant and Grizzly, and Shopify is not obligated to intervene in any dispute arising between the Merchant and the Partner. Under no circumstances shall Shopify be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever that result from or relate to Grizzly’s relationship with any Merchant. These limitations shall apply even if Shopify has been advised of the possibility of such damages. The foregoing limitations shall apply to the fullest extent permitted by applicable law.
6.4. Grizzly shall not be liable in case Shopify terminates the Grizzly Partner Agreement, or in case Shopify suspends Grizzly’s access to the Shopify API. In such cases, Grizzly shall make reasonable effort to give notice to Merchant prior to termination or suspension coming into effect.
7. WAIVER AND INDEMNITY
7.1. BY USING THE APP, YOU AGREE, TO THE EXTENT PERMITTED BY LAW, TO INDEMNIFY AND HOLD GRIZZLY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS ARISING OUT OF YOUR BREACH OF THIS AGREEMENT, YOUR USE OF THE APP, OR ANY ACTION TAKEN BY GRIZZLY AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES FROM GRIZZLY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS AS A RESULT OF ITS DECISION TO REMOVE OR REFUSE TO PROCESS ANY INFORMATION OR CONTENT, TO WARN YOU, TO SUSPEND OR TERMINATE YOUR ACCESS TO THE APP, OR TO TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF GRIZZLY’S CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS WAIVER AND INDEMNITY PROVISION APPLIES TO ALL VIOLATIONS DESCRIBED IN OR CONTEMPLATED BY THIS AGREEMENT.
8. THIRD-PARTY MATERIALS
8.1. Certain content and services available via the App may include materials from third parties. The App may provide links to third-party websites as a convenience to you. You agree that Licensor is not responsible for examining or evaluating the content or accuracy of, and Licensor does not warrant and will not have any liability or responsibility for, any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that Licensor is not in any way responsible for any such use by you.
9. INTELLECTUAL PROPERTY
9.1. You agree that the App contains proprietary information and material that is owned by Grizzly and/or each party’s licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the App in compliance with this Agreement and any third-party license agreement, as applicable. No portion of the App may be reproduced in any form or by any means, except as expressly permitted in this Agreement.
10. TERMINATION; SURVIVAL
10.1. If you fail, or Grizzly suspects that you have failed, to comply with any of the provisions of this Agreement, Grizzly, at its sole discretion, without notice to you may terminate this Agreement, and you will remain liable for all amounts due as they relate to one or all of your App under your Shopify Account up to and including the date of termination.
10.2. The Agreement granted is effective until terminated by you or Licensor. Your rights under the Agreement will terminate automatically without notice from the Licensor if you fail to comply with any term(s) of this Agreement or your Shopify Account is terminated by Shopify. Upon termination of the Agreement, you shall cease all use of the App and destroy all copies, full or partial, of the App. If you are dissatisfied with any aspect of an App at any time, your sole and exclusive remedy is to cease using it. Notwithstanding the foregoing, the following sections shall survive termination of the Agreement and this Agreement: Privacy and Consent to Use of Data, Disclaimer of Warranties; Liability Limitation, Waiver and Indemnity, Intellectual Property; Use of Content and Governing Law.
10.3. Notwithstanding any other provision of this Agreement, Grizzly reserves the right to change, suspend, remove, or disable access to the App (or any part or content thereof), any Grizzly App program interfaces (“APIs”), or any content or other materials comprising a part of any App at any time without notice. This may affect your App and/or may require you or Grizzly to make changes to the App. In no event will Grizzly be liable for making changes to a Shopify store. Shopify may also impose limits on the use or access to certain features or portions of the App, in any case and without notice or liability.
11. USE OF CONTENT
11.1. You agree not to violate, circumvent, reverse-engineer, decompile, disassemble, alter, modify, adapt, create derivative works or otherwise tamper with all or any part of the technology related to the App, or to attempt or assist another person to do so. You agree not to access the App by any means other than through software that is provided by Grizzly for accessing the App. You shall not access or attempt to access a Shopify Account that you are not authorized to access. You agree not to modify the software in any manner or form, or to use modified versions of the software, for any purposes including obtaining unauthorized access to the App. Violations of system or network security may result in civil or criminal liability.
12. FORCE MAJEURE
12.1. If the performance of any part of this Agreement by either Party is prevented, hindered, delayed or otherwise made impracticable by reason of any flood, riot, fire, judicial or governmental action (including, but not limited to, any law, regulation or embargo prohibiting the performance contemplated hereunder and/or the failure or refusal of a government agency to issue a license required for any performance pursuant to this Agreement), labor disputes, act of God or any cause beyond the reasonable control of that Party, the Party shall be excused from such performance to the extent that it is prevented, hindered or delayed by such cause.
12.2. Notwithstanding anything herein to the contrary, the Party prevented from performing hereunder by a force majeure event shall nevertheless use its best efforts to recommence its performance hereunder as soon as reasonably practicable and to mitigate any damages resulting from its non-performance hereunder.
13.1. Nothing in this Agreement is intended to create, nor shall it be construed as creating, any exclusive arrangement between the Parties to this Agreement. This Agreement shall not restrict either Party from entering into similar arrangements with others, provided it does not breach its obligations under this Agreement by doing so, including without limitation, any proprietary rights of Grizzly.
13.2. Grizzly reserves the right to provide the App and Services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that Grizzly employees and contractors may also be Shopify customers/merchants and that they may compete with you, although they may not use your confidential information in doing so.
14. NO WAIVER
14.1. The failure of either Party to insist upon or enforce strict performance by the other Party of any provision of this Agreement or to exercise any right under this Agreement shall not be construed as a waiver of their right to enforce the provision of this Agreement in the future.
15. GOVERNING LAW
15.1. The laws of Romania applicable therein, excluding its conflicts of law rules, govern this license and your use of the App. Your use of the App may also be subject to other local, provincial, territorial, federal or international laws.
16. CHANGES TO THIS AGREEMENT
16.1. Grizzly may occasionally change the terms and conditions in this Agreement. If a material change is made, a notice will be posted on Grizzly’s Website, or within the App, and where appropriate, communicated by other means. If you continue to use App after these changes are posted, you agree to the revised Agreement.
Last updated: May 24, 2018
"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."
When you install the App, we are automatically able to access certain types of information from your Shopify account: Your Personal Data, Access to your Theme files, Access to add Shopify Script Tags to your Website.
2. Personal Information the App Collects and Processing Purposes
2.1. Information from Merchants
When you install and use our App, we are automatically able to access certain types of information from your Shopify account such as: your name, company name, your Shopify-supported store URL, address, email address.
We will also collect and process data that you provide directly to us, for example your selected membership plan or any changes thereof. Additionally, we collect data such as how and when you access your account (access logs), including information about the device and browser you use, your network connection and your IP address, the configuration you choose to make to our App, history of payments and logs of install/uninstall or any other actions or activity while using our App.
We use this information to give you access and provide you with our Services; for example, to confirm your identity, provide you access on the Settings page of our App, to contact you in order to provide support, confirm install or uninstall actions for our App; end of trial period notifications; to conduct customer satisfaction surveys; automatic out-off-the-office notifications; notifications for updates to the App; end of discounts period and history of your payments with Shopify for your membership plan through the Shopify Billing API and to make sure that we comply with legal requirements (such as tax reporting obligations for which we use the payment history, country and URL of your Store). We also use it to make our App interface easier to use and to personalize the Services for you; for example to translate the App in your language.
We will also collect and process other types of data such as the main currency of your store and number of visitors on your store starting with the installation date of our App. We use this information to provide, optimize and improve our Services; for example if you have a large number of visitors on your website, we need to upgrade our servers to support a higher level of traffic.
In certain cases, in order to solve technical issues, we might request access to some sections of your Shopify Admin. It is your responsibility to allow us access only to the sections we requested and once the technical problem is solved you agree to delete our access from your Shopify Admin.
2.2. Information from Merchant's customers and visitors of the Merchant’s store
When you install and use our App, we will process the IP address of your customers and visitors of your Store, for determining the customers and visitors location for the purpose of currency conversion. The IP addresses will not be stored on any systems.
2.3. Information from Grizzly Apps website visitors
As you visit or browse our websites, we collect information about the device and browser you use, your network connection, your IP address, and information about the cookies installed on your device. We also collect this information when you engage with us either by email or web form. We also collect any additional information that you might provide to us. We use this information, to provide and enhance our Services, including supporting or servicing your account, if applicable.
2.4. Information from cookies and similar tracking technologies
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use cookie technology for our App [functional cookies] to recognize your device and to keep you logged into your account. We also use them to provide and enhance our Services, including supporting or servicing your account, if applicable.
We use cookie technology [functional cookies] on your website, which allows us to provide you the Services by identifying the correspondent country currency as follows: when the visitor browses your website, after we determine the visitor's country, we save the country's corresponding currency in a cookie on the visitor's browser. In case the visitor selects the currency manually, the currency is also saved in a cookie on the visitor's browser. We do this in order for the visitor's selected currency to remain selected and consistent when browsing your website so that the prices can convert to the visitor's local currency.
|Cookie Name & Expiration time||Description||Opt out link (for behavioral cookies only)|
|laravel_session (2 hours)||It is included in each page request in the Site and used to keep the Merchant logged into the App.||NA (functional cookie)|
|XSRF-TOKEN (2 hours)||It is included on pages that contain forms, within the App, to prevent Cross-Site Request Forgery attacks.||NA (functional cookie)|
|_g0123456789 (erased when the browser is closed)||Used to retain the visitor's selected currency when browsing the Merchant's website. It is included on all pages of the Merchant's website. The number following "_g" is a random number generated for each website.||NA (functional cookie)|
|_ga (2 years)||Used by Google Analytics to distinguish users. It is included in each page request, when using our App in the Shopify Admin and used to calculate visitor, session and campaign data for the App's analytics reports.||If you wish to disable Google Analytics on your browser please visit http://tools.google.com/dlpage/gaoptout|
|_gat (1 minute)||Used by Google Analytics to throttle request rate. It is included in each page request, when using our App in the Shopify Admin and used to calculate visitor, session and campaign data for the App's analytics reports.||If you wish to disable Google Analytics on your browser please visit http://tools.google.com/dlpage/gaoptout|
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
If you decide to opt out of certain types of this processing, disable the storage of cookies or remove registered cookies, please see the links above.
We also use “Log files” to track actions occurring on the Grizzly Apps websites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. This information is collected for security purposes in order to prevent different types of attacks such as a DDOS attack.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Google Analytics uses "web beacons" and "tags" only when using the App in the Shopify Admin. This information allows us to better understand the users of the App, and how they use the App in order to improve our Services.
3. How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services, as detailed in Section 2 above.
4. Sharing Your Personal Information
We may share your data, by disclosure or providing remote access, exclusively to the extent necessary to serve the applicable processing purposes for which your data is collected and processed and only through secured applications, to third parties such as commercial partners, acting as data processors for and on behalf of the App Provider (e.g. e-mail services provider, hosting, cloud - based help desk solution, legal and financial advisors, payment processor provider, technical support service providers or service providers providing dispatch support), with whom we made the necessary contractual agreements required by EU and national regulations.
In addition, we may disclose the data in order to comply with the law or in response to a request from a court or other legal authority, such as a warrant or a subpoena. We might also share the information if we believe, in good faith, that it is necessary to prevent or address frauds, protect our legitimate interests or to enforce the Terms and Conditions.
5. Retention Period
Personal data collected and used for the supply of the Services by the App Provider will be stored:
- personal data of the Merchant for a period of 60 days after uninstallation, to ensure technical assistance, if needed, after uninstalling the App;
- support e-mails are kept for 120 days after the support ticket has been closed. After which it will be archived 10 years for legal purposes.
- log files are only kept for a period of 30 days.
Promptly after the applicable storage period has ended, the data shall be:
- (a) securely deleted or destroyed; or
- (b) transferred to an archive (unless this is prohibited by law or an applicable records retention regulation); or
- (c) anonymized in the case of information related to website visits, without identifiers, in order to improve our services.
We are aware that the security of your private information is an important concern. The protection of your personal data is highly important for us, data protection and the protection of personal privacy being a priority for our business.
The following principles are central to how we process the Data:
- Transparency and fairness: When we collect and process your personal information, we inform you as to who collects and receives these data, and the reasons for this. When required by law, we always seek your prior consent (e.g. before collecting any sensitive information). We never use your personal information for purposes that are incompatible with the processing purposes outlined herein.
- Legitimacy: We do not collect or process personal information without a lawful reason. We use your personal information only for appropriate business purposes (e.g. to provide the Services, manage relationships with Merchants, perform accurate invoicing, to better serve customers, to conduct satisfaction surveys or draft reports and comply with our legal obligations).
- Privacy: We endeavor to ensure privacy when implementing personal data processing. To this end we also carry out privacy impact assessments to ensure that our safeguards are appropriate and that your information is protected.
We follow industry standards on information security management to safeguard personal information entrusted to us. Nevertheless no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
You shall be notified with respect to a data security breach, within a reasonable period of time following discovery of such breach, unless a law enforcement official determines that notification would impede a criminal investigation or cause damage to national security. In this case, notification shall be delayed as instructed by such law enforcement official. We shall promptly respond to your enquiries relating to such data security breach.
7. Data Subjects Rights with respect to processing of their personal data
According to applicable data privacy regulation, including without limitation the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you have the following rights:
Access. You have the right to obtain a confirmation (free of charge if once per year) as to whether or not data concerning you is being processed and, where the case, access to the data and the following information: purpose of the processing, personal data concerned, recipients of the data, storage period, your rights under the data protection regulations and the source of the data.
Rectification. You have the right to obtain, without undue delay, the rectification of inaccurate personal data. You can do this by changing the information from your Shopify Account settings page, or by emailing us at email@example.com.
Erasure. You have the right to request erasure of your personal data provided that conditions for such operation are met under the applicable law. You can request the deletion of your personal information in the following cases:
- - if your personal information is no longer necessary for the purpose of the data processing;
- - if you have withdrawn your consent for data processing based exclusively on such consent;
- - if you objected to the data processing;
- - if the personal information must be erased to comply with a legal obligation to which the App Provider is subject.
It’s important to remember that if you erase your personal information, the Services may not function properly.
Restriction. You have the right to request restriction of the processing in the following cases:
- - for a period enabling the App Provider to verify the accuracy of your personal data in the event you challenge the accuracy of your personal information;
- - if the processing is unlawful and you wish to restrict your personal information rather than deleting it;
- - if you wish the App Provider to keep your personal information because you need it for your defense in the context of legal claims;
- - if you have objected to the processing but we need to check whether we have legitimate grounds for such processing which may override your own rights.
It’s important to remember that if you restrict the use of your personal information, the Services may not function properly.
Portability. You have the right to Data portability (receiving your personal data in a structured, commonly used and machine-readable format and transmitting those data to another controller) and a right to object, on grounds relating to your particular situation, at any time to processing of your personal data, including profiling, if the processing of personal data is based on legitimate interest pursued by the App Provider or a third party.
Except for cases when processing of your personal data is necessary for performance of the Services, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Complaint. You may exercise your rights freely and at any time, by sending a written and dated request accompanied by a proof of your identity by sending an e-mail to firstname.lastname@example.org. Requests for access, correction, restriction of processing or erasure are subject to applicable legal restrictions.
If you have any further questions about how we process your personal information, or if you would like to exercise any of your rights under this policy, please send us a written and dated request accompanied by a proof of you identity, using the following contact details: email@example.com
We shall ensure adequate steps are taken to address your request without undue delay and, in any event, within 30 (thirty) days of receipt of the request. The information shall be provided by electronic means where possible, unless otherwise expressly requested by you in writing.
Last updated: May 24, 2018